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Fast, reliable, and secure

Our data centres in Europe and North America

We offer you a broad range of Cloud services on multiple geo-redundant and sustainable data centres. Your cloud resources can be provisioned quickly and scale according to your needs. Our facilities are located in the United Kingdom, other European countries and in the United States.
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IONOS CLOUD

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Data centre 1 in Frankfurt am Main, Germany

Operator: Equinix, Inc.

Equinix Inc. (NASDAQ: EQIX) operates high-performance data centres with the world’s most extensive network services to connect over 4,500 companies with their partners and customers around the globe. The Equinix Interconnection Platform serves customers in 32 strategic markets in North and South America, EMEA, and in the Asian-Pacific region. For more information about Equinix, visit https://www.equinix.co.uk/

Equinix was selected as our data centre partner due to its performance, quality, and broad international presence.

Physical security
  • Physical — double door systems with safety glass
  • Guards — 24/7 security staff
  • Electronic — 24/7 monitoring system, card reader devices for physical access control, biometric identification systems, burglar alarm systems, video surveillance
Standards
  • GLOBAL SERVICE LEVEL AGREEMENT
  • Over 99.999 percent power supply availability
  • Over 99.99 percent air conditioning availability
  • Over 99.99 percent cross connect availability
Certification
Network
  • System — proprietary overhead wiring system with multi-stage cable trusses
  • Cross connects — single-mode fiber optic, multi-mode fiber optic (62.5 und 50 μm), CAT5, CAT6, CAT5 (T1), and CAT3 (POTS)
  • Metro Connect Managed Ethernet — widens the selection and range for carriers and increases network availability in metropolitan areas worldwide
  • Equinix Connect — automated network provisioning, multi-homing and metering of single-homed GigE and FastE, multi-homed GigE and FastE
Power supply
  • Electrical power — 3–6 kVA per cabinet (higher performance on request)
  • UPS configuration — 4x1,800 kVA UPS units (N+1)
  • UPS topology — N+1; 2N available on request
  • Power lines — 2, connected to the ring
  • Power transformers — four power transformers with 2,500 kVA each
  • Input voltage — 10 kV
  • Emergency power supply — 8 diesel generators with a total output of 12,800 kVA
  • Configuration of the UPS — N+1; 2N available on request
  • Lighting — shielded, 300 lux
Cooling
  • Cooling capacity — 1.5 kW/m² (5,119 BTU/h)
  • Cooling system — 6,840 kW centrifugal cooler
Physical security
  • Physical — double door systems with safety glass
  • Guards — 24/7 security staff
  • Electronic — 24/7 monitoring system, card reader devices for physical access control, biometric identification systems, burglar alarm systems, video surveillance
Standards
  • GLOBAL SERVICE LEVEL AGREEMENT
  • Over 99.999 percent power supply availability
  • Over 99.99 percent air conditioning availability
  • Over 99.99 percent cross connect availability
Certification
Network
  • System — proprietary overhead wiring system with multi-stage cable trusses
  • Cross connects — single-mode fiber optic, multi-mode fiber optic (62.5 und 50 μm), CAT5, CAT6, CAT5 (T1), and CAT3 (POTS)
  • Metro Connect Managed Ethernet — widens the selection and range for carriers and increases network availability in metropolitan areas worldwide
  • Equinix Connect — automated network provisioning, multi-homing and metering of single-homed GigE and FastE, multi-homed GigE and FastE
Power supply
  • Electrical power — 3–6 kVA per cabinet (higher performance on request)
  • UPS configuration — 4x1,800 kVA UPS units (N+1)
  • UPS topology — N+1; 2N available on request
  • Power lines — 2, connected to the ring
  • Power transformers — four power transformers with 2,500 kVA each
  • Input voltage — 10 kV
  • Emergency power supply — 8 diesel generators with a total output of 12,800 kVA
  • Configuration of the UPS — N+1; 2N available on request
  • Lighting — shielded, 300 lux
Cooling
  • Cooling capacity — 1.5 kW/m² (5,119 BTU/h)
  • Cooling system — 6,840 kW centrifugal cooler

Data centre 2 in Frankfurt am Main, Germany

Operator: Digital Realty® Data Centers – https://www.digitalrealty.com

Digital Realty owns, acquires, develops and operates data centers. The company is focused on providing data center, colocation and interconnection solutions for domestic and international customers across a variety of industry verticals.

Digital Realty gives its customers access to the connected communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 27 countries on six continents. The company currently operates 5 data centers in Frankfurt, which are connected via a dedicated dark fiber line: Ideal to provide dual-site resilience and one of the many reasons for IONOS CLOUD to choose this partner.

Physical security
  • 24x7 manned security reception
  • 24x7 secure access – Two factor identification and official Government ID
  • 24x7 customer service support
  • Highly qualified security staff on-site (24x7)
  • Special security-glass protected doors and windows on ground floor, 1st and 2nd floor
  • Multi-level security concept: contactless keycards, biometric access systems, CCTV, man traps
  • 24x7 controlled access
Standards, SLA
  • Availability: 99,999%
  • 100% power from renewable sources
  • Modular architecture to optimize Power Usage Effectiveness
  • Data centers operated to the highest energy efficiency standards
Network
  • Multiple feeds, Metro Connect Uplinks (Managed Wave and Dark Fiber) to all Digital Realty Data Centers in Frankfurt
  • Access to more than 700 carriers, NSPs, IX-Provider and ISPs
  • ServiceFabricTM platform: connectivity to cloud service providers, L-2 port-to-port connections and many other services
  • Redundant Meet Me Rooms
  • Structured Cabling and Cross-Connect connections upon customer request
Power supply
  • Power feeds via internal 10 kV substation as of 2024 via an internal 10 kV/110 kV substation
  • N+1 GenSet backup with SLA for fuel delivery
  • 48 hrs SLA-based fuel capacity
  • UPS systems configured in a hexaload or triload topology providing customers feeds with 2N redundant power supply
  • Up to 99.999% availability
  • High-density power configurations up to 30 kW per rack
  • Any current rating available (DC and AC)
Fire protection and air conditioning
  • Advanced early smoke detection systems in every customer room (VESDA)
  • Nitrogen gas fire suppression system
  • Fire protection walls (F90/F120)
  • Room temperature and air humidity in line with ASHRE standards
  • Minimum N+1 CRAC redundancy per room
  • Positive pressure for Customer Room and Technical Room ventilation
  • Redundant cold water supply network
  • 24/7 monitoring of all infrastructure (cooling, ventilation, CRAC, fire detectors, generators, UPS etc.)
Physical security
  • 24x7 manned security reception
  • 24x7 secure access – Two factor identification and official Government ID
  • 24x7 customer service support
  • Highly qualified security staff on-site (24x7)
  • Special security-glass protected doors and windows on ground floor, 1st and 2nd floor
  • Multi-level security concept: contactless keycards, biometric access systems, CCTV, man traps
  • 24x7 controlled access
Standards, SLA
  • Availability: 99,999%
  • 100% power from renewable sources
  • Modular architecture to optimize Power Usage Effectiveness
  • Data centers operated to the highest energy efficiency standards
Network
  • Multiple feeds, Metro Connect Uplinks (Managed Wave and Dark Fiber) to all Digital Realty Data Centers in Frankfurt
  • Access to more than 700 carriers, NSPs, IX-Provider and ISPs
  • ServiceFabricTM platform: connectivity to cloud service providers, L-2 port-to-port connections and many other services
  • Redundant Meet Me Rooms
  • Structured Cabling and Cross-Connect connections upon customer request
Power supply
  • Power feeds via internal 10 kV substation as of 2024 via an internal 10 kV/110 kV substation
  • N+1 GenSet backup with SLA for fuel delivery
  • 48 hrs SLA-based fuel capacity
  • UPS systems configured in a hexaload or triload topology providing customers feeds with 2N redundant power supply
  • Up to 99.999% availability
  • High-density power configurations up to 30 kW per rack
  • Any current rating available (DC and AC)
Fire protection and air conditioning
  • Advanced early smoke detection systems in every customer room (VESDA)
  • Nitrogen gas fire suppression system
  • Fire protection walls (F90/F120)
  • Room temperature and air humidity in line with ASHRE standards
  • Minimum N+1 CRAC redundancy per room
  • Positive pressure for Customer Room and Technical Room ventilation
  • Redundant cold water supply network
  • 24/7 monitoring of all infrastructure (cooling, ventilation, CRAC, fire detectors, generators, UPS etc.)

Data centre in Berlin, Germany

Operator: IONOS Group SE – www.ionos-group.de

IONOS CLOUD operates more than 30 data centers worldwide. These are built according to the latest standards, operate climate-neutrally and are administered in a highly professional manner. All data of IONOS CLOUD customers are thus processed in compliance with GDPR and with maximum security against the US CLOUD Act. The IONOS CLOUD, located in Berlin, naturally relies on a data centre in the capital.

Physical security
  • Fire protection zones
  • Early fire detection
  • Fire extinguishing system
Standards, SLA
  • Tier Classification Tier-III
  • Availability 99.99% p. a.
Certification
Network
  • Redundant 100 GB internet uplinks -> 2x 100 GB WAN Uplink
  • 1x 1 GB Out Of Band uplink as emergency access
Power supply
  • Powerfeed or electricity feed-in
  • Battery buffer
  • A/B system, 2N USV redundancy, Emergency diesel generator with N+1 redundancy
Cooling
  • n+1 cooling redundancy
  • Cold aisle containment, blow-in temperature 23 °C
Physical security
  • Fire protection zones
  • Early fire detection
  • Fire extinguishing system
Standards, SLA
  • Tier Classification Tier-III
  • Availability 99.99% p. a.
Certification
Network
  • Redundant 100 GB internet uplinks -> 2x 100 GB WAN Uplink
  • 1x 1 GB Out Of Band uplink as emergency access
Power supply
  • Powerfeed or electricity feed-in
  • Battery buffer
  • A/B system, 2N USV redundancy, Emergency diesel generator with N+1 redundancy
Cooling
  • n+1 cooling redundancy
  • Cold aisle containment, blow-in temperature 23 °C

Data centres in Paris, France

Operator: Digital Realty® Data Centres – https://www.digitalrealty.com

Digital Realty owns, acquires, develops and operates data centres. The company is focused on providing data centre, colocation and interconnection solutions for domestic and international customers across a variety of industry verticals.

Digital Realty gives its customers access to the connected communities that matter to them with a global data centre footprint of 300+ facilities in 50+ metros across 27 countries on six continents. The company currently operates 9 data centres in Paris, 7 of which are connected via a dedicated dark fiber line – ideal for providing dual-site resilience and one of the many reasons why IONOS CLOUD chose this partner.

PAR
Physical Security
  • 24/7/365 CCTV
  • 24/7/365 on-site safety guards
  • Mantraps
  • Key card access
  • Perimeter fencing
Network
  • Dual-entry fibre from two separate carrier main routes
  • Direct access to France-IX,
  • SFINX and PARIX internet exchanges
Power supply
  • Dual feed
Emergency power
  • UPS Redundancy 2N
Battery buffer * Two power feeds for all equipment each equiped with UPS and generator backup with full load capacity
Fire protection zones 1
Early fire detection Yes
Fire extinguishing system Yes
Cooling
  • N+1 Cooling redundancy
  • free cooling and a custom cold-aisle containment
Certifications
  • ISO27001
  • ISO22301
  • ISO14001
  • ISO50001
  • SOC2
PAR
Physical Security
  • 24/7/365 CCTV
  • 24/7/365 on-site safety guards
  • Mantraps
  • Key card access
  • Perimeter fencing
Network
  • Dual-entry fibre from two separate carrier main routes
  • Direct access to France-IX,
  • SFINX and PARIX internet exchanges
Power supply
  • Dual feed
Emergency power
  • UPS Redundancy 2N
Battery buffer
* Two power feeds for all equipment each equiped with UPS and generator backup with full load capacity
Fire protection zones
1
Early fire detection
Yes
Fire extinguishing system
Yes
Cooling
  • N+1 Cooling redundancy
  • free cooling and a custom cold-aisle containment
Certifications
  • ISO27001
  • ISO22301
  • ISO14001
  • ISO50001
  • SOC2

Data centre in London

Location: VIRTUS Data Centres Stockley Park near London Heathrow airport – virtusdatacentres.com VIRTUS is a UK-focused data centre operator headquartered in London, providing mission critical facilities located in the London metropolitan area. VIRTUS provides colocation from facilities tailored to the customer's needs. The data centres are characterised by low latency, high connectivity and have been specifically designed to provide the flexibility modern users require. VIRTUS uses the highest security standards such as fire protection, video surveillance or access control systems as well as state-of-the-art air conditioning and cooling technology.
Security
  • 24/7 on-site security team
  • 3 metre high security fencing
  • Car parks fitted with Vehicle Traps
  • Internal and External IP CCTV with complete site coverage
  • Full authentication and access policy control
  • Security bollards at building perimeter
  • Biometric entry system
  • Leak detection system
  • High Fog Fire Suppression
  • Aspirated Smoke Detection – VESDA
Power
  • Diverse supplies from The National Grid
  • Centralized N+N in line UPS plant
  • Variety of power resilience options; N, N+1 and N+N N+1 LV DCC generators with 48h run time at full load Priority fuel contracts
Certification
  • Designed to BREEAM Excellent standard
  • ISO 9001:2008 – Quality Management
  • ISO 14001:2004 – Environmental Management
  • ISO 27001:2013 – Information Security Management
  • ISO 50001:2011 – Energy Management
  • ISO/IEC 20000-1:2011 - Service Management
  • ISAE3402 Certification compliance
  • PCI DSS v3.2.1 compliant
Network
  • Direct connection to the IONOS backbone with connection to the internet exchange pointsLINX (London)
  • DE-CIX (Frankfurt)
  • AMS-IX (Amsterdam)
  • Plus further international internet exchange points in Europe and the USA
  • Private peerings with numerous network operators
  • 20 Gbit/s bandwidth
  • Network connection with almost all well-known national and international carriers
Cooling
  • Highly efficient chilled water cooling system configured as N+1
  • Waste heat reuse in communal parts
  • Free cooling chillers
Security
  • 24/7 on-site security team
  • 3 metre high security fencing
  • Car parks fitted with Vehicle Traps
  • Internal and External IP CCTV with complete site coverage
  • Full authentication and access policy control
  • Security bollards at building perimeter
  • Biometric entry system
  • Leak detection system
  • High Fog Fire Suppression
  • Aspirated Smoke Detection – VESDA
Power
  • Diverse supplies from The National Grid
  • Centralized N+N in line UPS plant
  • Variety of power resilience options; N, N+1 and N+N N+1 LV DCC generators with 48h run time at full load Priority fuel contracts
Certification
  • Designed to BREEAM Excellent standard
  • ISO 9001:2008 – Quality Management
  • ISO 14001:2004 – Environmental Management
  • ISO 27001:2013 – Information Security Management
  • ISO 50001:2011 – Energy Management
  • ISO/IEC 20000-1:2011 - Service Management
  • ISAE3402 Certification compliance
  • PCI DSS v3.2.1 compliant
Network
  • Direct connection to the IONOS backbone with connection to the internet exchange pointsLINX (London)
  • DE-CIX (Frankfurt)
  • AMS-IX (Amsterdam)
  • Plus further international internet exchange points in Europe and the USA
  • Private peerings with numerous network operators
  • 20 Gbit/s bandwidth
  • Network connection with almost all well-known national and international carriers
Cooling
  • Highly efficient chilled water cooling system configured as N+1
  • Waste heat reuse in communal parts
  • Free cooling chillers

Data centre in Worcester, UK

Location: Worcester Six Business Park

The data centre represents an investment of £21 million (approx. €25 million) in the local community of Worcester. Designed and constructed to a Tier IV standard, the data centre is connected to the middle of the UK’s fibre figure of eight, linking the site directly to IONOS CLOUD’ backbone network with an outside capacity of 3,000 Gigabit per second.

Sustainability is at the forefront of the data centre, with a wide range of sustainable and energy-efficient features, including solar photovoltaic panels covering up to 10% of the energy use at the site. All necessary carbon used for the construction of the building envelope has been compensated.

Physical security
  • Double door systems with safety glass
  • Access control system w/ badge for all secure areas (interior and exterior) PIN also required on exterior doors
  • 24/7 intrusion alarming with door break in alarms and perimeter detection beams
  • Video surveillance both exterior and interior
  • Dual factor access control system
  • Site and building-wide cameras
Standards
  • Tier Classification Tier-IV
  • Availability 99.99% p. a.
Certification
  • ISO/IEC 27001
  • ISO/IEC 50001
  • IEC 14001 (expected by end of Q3 2024)
Network
  • Redundant diverse fiber entry points/lines to form a fiber ring
  • IONOS operated DWDM systems
  • Redundant 100 GB internet uplinks
Power supply
  • Redundant grid connection, N+1 transformers and generators
  • IONOS-owned solar system on entire roof (800 kW)
  • DC-wide N+1 electrical redundancy (transformers, generators, UPS, distributions)
  • Platform fed by 2N USV redundancy
Cooling
  • N+1 cooling redundancy (CRAHs, pipes, pumps, chillers)
  • Cold aisle containments for efficient air handling
  • Supply temperature 75F (24 °C)
Physical security
  • Double door systems with safety glass
  • Access control system w/ badge for all secure areas (interior and exterior) PIN also required on exterior doors
  • 24/7 intrusion alarming with door break in alarms and perimeter detection beams
  • Video surveillance both exterior and interior
  • Dual factor access control system
  • Site and building-wide cameras
Standards
  • Tier Classification Tier-IV
  • Availability 99.99% p. a.
Certification
  • ISO/IEC 27001
  • ISO/IEC 50001
  • IEC 14001 (expected by end of Q3 2024)
Network
  • Redundant diverse fiber entry points/lines to form a fiber ring
  • IONOS operated DWDM systems
  • Redundant 100 GB internet uplinks
Power supply
  • Redundant grid connection, N+1 transformers and generators
  • IONOS-owned solar system on entire roof (800 kW)
  • DC-wide N+1 electrical redundancy (transformers, generators, UPS, distributions)
  • Platform fed by 2N USV redundancy
Cooling
  • N+1 cooling redundancy (CRAHs, pipes, pumps, chillers)
  • Cold aisle containments for efficient air handling
  • Supply temperature 75F (24 °C)

Data centre in Logroño, Spain

Operator: Arsys Internet S.L.U. – https://www.arsys.net

Arsys is a European provider of managed hosting, cloud computing, online presence and IT infrastructure solutions and is one of the leading technology and innovation companies in Europe.

A pioneer in the development of the first European cloud hosting platform, Arsys is the Spanish market leader with more than 1.6 million active services, over 290,000 customers and more than 300 employees. Since August 2013, Arsys has been a wholly owned subsidiary of IONOS CLOUD.

Certifications
  • AENOR ecommerce
  • ISO 27001
  • UNE-EN ISO 9001
  • ENS certificate of conformity,
  • ISO 50001
  • Tier 3 uptime
  • SAP Certified in Cloud and Infrastructure
Operations Fire Protection Zones
  • 9
Power Supply
  • UPS redundancy N+1 and Generator redundancy N+1
  • Above Tier 3
  • Guaranteed availability: 99.982%
Battery Buffer
  • yes
Emergency Power:
  • Generator with redundancy N+1 with dual 15,000 l of fuel tank and capable of refueling during operation
Air Conditioning
  • N+1 chillers with cold aisle containment
  • Early fire detection: yes (VESDA)
  • Fire extinguishing system: yes (Novec)
Certifications
  • AENOR ecommerce
  • ISO 27001
  • UNE-EN ISO 9001
  • ENS certificate of conformity,
  • ISO 50001
  • Tier 3 uptime
  • SAP Certified in Cloud and Infrastructure
Operations Fire Protection Zones
  • 9
Power Supply
  • UPS redundancy N+1 and Generator redundancy N+1
  • Above Tier 3
  • Guaranteed availability: 99.982%
Battery Buffer
  • yes
Emergency Power:
  • Generator with redundancy N+1 with dual 15,000 l of fuel tank and capable of refueling during operation
Air Conditioning
  • N+1 chillers with cold aisle containment
  • Early fire detection: yes (VESDA)
  • Fire extinguishing system: yes (Novec)

Data centre in Las Vegas, Nevada, US

Location: Switch Communications Data Center – www.switch.com Switch Communications is a leading US provider of data centres and colocation. The company holds more than 177 patents for cooling systems and system design in the data centre segment. Switch currently operates seven highly secure data centres, known as (super) NAPs, in which it serves an impressive list of more than 500 reference customers ranging from startups to multinational corporations. The Las Vegas location in the Mojave Desert guarantees additional security, as natural disasters are particularly unlikely in this region.
Physical security
  • Security staff on site 24/7
  • Armed guards on site 24/7
  • Massive security fence to scare off intruders
  • More than 200 video surveillance cameras - recordings are kept for more than 90 days
  • Motion detectors
  • Fire detection and firefighting systems with photo-electric equipment and VESDA (very early smoke detection apparatus)
  • Monitoring
SwitchNaps comply with the following standards
  • AICPA – SSAE-16 SOC1 Type II
  • AICPA – SSAE-16 SOC2
  • AICPA – CICA SOC3
  • PCI – DSS (sections 9 and 12)
  • ISO 27001
  • Adherence to the following standards can be guaranteed on request: HIPAA, FDIC, FRB, NERC-CIP
Network
  • Two access points for each data centre
  • Mixed, BGP-4 routed network connection via several leading providers, including Level3, Verizon, TW, Telecom and Cogent
  • The Compute Engine's redundant InfiniBand networks extend across various building sections and fire compartments within a data centre to minimise fire risks and ensure optimum protection for our customers' data
Physical access security
  • Access via secure double doors
  • Biometric access control
  • Keycard required for access
Power supply
  • Redundant wiring and multiple network connections
  • Extremely high degree of efficiency
  • More than 140 diesel generators with enterprise-level maintenance agreements
  • Fuel stocks of several thousand liters at the complex
  • Supply contracts ensure preferential fuel deliveries
Cooling
  • N+2 cooling with innovative, eco-efficient airflow design
  • Ultrasonic air humidification
Physical security
  • Security staff on site 24/7
  • Armed guards on site 24/7
  • Massive security fence to scare off intruders
  • More than 200 video surveillance cameras - recordings are kept for more than 90 days
  • Motion detectors
  • Fire detection and firefighting systems with photo-electric equipment and VESDA (very early smoke detection apparatus)
  • Monitoring
SwitchNaps comply with the following standards
  • AICPA – SSAE-16 SOC1 Type II
  • AICPA – SSAE-16 SOC2
  • AICPA – CICA SOC3
  • PCI – DSS (sections 9 and 12)
  • ISO 27001
  • Adherence to the following standards can be guaranteed on request: HIPAA, FDIC, FRB, NERC-CIP
Network
  • Two access points for each data centre
  • Mixed, BGP-4 routed network connection via several leading providers, including Level3, Verizon, TW, Telecom and Cogent
  • The Compute Engine's redundant InfiniBand networks extend across various building sections and fire compartments within a data centre to minimise fire risks and ensure optimum protection for our customers' data
Physical access security
  • Access via secure double doors
  • Biometric access control
  • Keycard required for access
Power supply
  • Redundant wiring and multiple network connections
  • Extremely high degree of efficiency
  • More than 140 diesel generators with enterprise-level maintenance agreements
  • Fuel stocks of several thousand liters at the complex
  • Supply contracts ensure preferential fuel deliveries
Cooling
  • N+2 cooling with innovative, eco-efficient airflow design
  • Ultrasonic air humidification

Data centre in Newark, New Jersey, US

Location: QTS Realty Trust, Inc, Piscataway Data Center – www.qtsdatacenters.com As a certified provider of data centre solutions, QTS focuses on cloud solutions that are tailored to the needs of its customers. QTS is committed to maximum flexibility in the accommodation of customer requirements, ultra-fast implementation speed, and an excellent balance between technical performance and cost efficiency. The company has three data centres located in Virginia and New Jersey. IONOS CLOUD selected a data centre in the immediate proximity to the metropolitan region of New York City in order to be particularly close to its customers on the East Coast of the United States.
Physical security
  • Security staff patrol the grounds continuously
  • Guards on site 24/7, 365 days per year
  • Electronic security features such as motion detectors monitor unexpected movements
  • Blanket video surveillance — recordings are kept for more than 90 days
  • Access only after double verification of keycard with ID chip and check of biometric features
  • Double interlocking early fire detection system with sprinkler system in accordance with VESDA standard (very early smoke detection apparatus)
Network
  • Proprietary, carrier grade dark fiber optic network
  • Connected to more than 10 backbone providers, including Level3, Verizon, AT&T, Cogent, Cablevision
  • Direct IP connect to other cloud providers
  • Four separate network POE and two stand-alone meet-me rooms (MMR)
  • The redundant InfiniBand networks for the IONOS CLOUD Compute Engine extend across various building sections and fire compartments within a data center to minimize fire risks and ensure optimum protection for our customers' data
Power supply
  • Power supply maxed at 69.0 kV
  • Power distribution unit with 208/120 V — redundant N+2
  • Uninterruptible power supply with 32 1,300 kW rotary supply units — redundant N+2
  • 32 diesel generators with 2,250 kW output each — redundant N+2; 190,000 liters of diesel in tanks at the complex guarantee at least 55 hours of emergency power supply
Physical access security
  • Access via a double door system
  • Biometric access control
  • Keycard required for access
Certification
  • AICPA – SOC2 Type II
  • AICPA – CICA
  • PCI – DSS (sections 9 und 12)
  • HIPAA
  • FISMA
  • SOC 1
  • ISO 27001
Cooling
  • Heat rejection systems (HVAC): 16 cooling units, each with approx. 980 cubic meters of water cooling capacity — redundant N+2
  • 2 water tanks with independent cooling and more than 4,000 cubic meters of total storage capacity
Physical security
  • Security staff patrol the grounds continuously
  • Guards on site 24/7, 365 days per year
  • Electronic security features such as motion detectors monitor unexpected movements
  • Blanket video surveillance — recordings are kept for more than 90 days
  • Access only after double verification of keycard with ID chip and check of biometric features
  • Double interlocking early fire detection system with sprinkler system in accordance with VESDA standard (very early smoke detection apparatus)
Network
  • Proprietary, carrier grade dark fiber optic network
  • Connected to more than 10 backbone providers, including Level3, Verizon, AT&T, Cogent, Cablevision
  • Direct IP connect to other cloud providers
  • Four separate network POE and two stand-alone meet-me rooms (MMR)
  • The redundant InfiniBand networks for the IONOS CLOUD Compute Engine extend across various building sections and fire compartments within a data center to minimize fire risks and ensure optimum protection for our customers' data
Power supply
  • Power supply maxed at 69.0 kV
  • Power distribution unit with 208/120 V — redundant N+2
  • Uninterruptible power supply with 32 1,300 kW rotary supply units — redundant N+2
  • 32 diesel generators with 2,250 kW output each — redundant N+2; 190,000 liters of diesel in tanks at the complex guarantee at least 55 hours of emergency power supply
Physical access security
  • Access via a double door system
  • Biometric access control
  • Keycard required for access
Certification
  • AICPA – SOC2 Type II
  • AICPA – CICA
  • PCI – DSS (sections 9 und 12)
  • HIPAA
  • FISMA
  • SOC 1
  • ISO 27001
Cooling
  • Heat rejection systems (HVAC): 16 cooling units, each with approx. 980 cubic meters of water cooling capacity — redundant N+2
  • 2 water tanks with independent cooling and more than 4,000 cubic meters of total storage capacity

Data centre in Lenexa, Kansas, US

The IONOS CLOUD data centre in Lenexa, Kansas is an IONOS CLOUD-owned and -operated data centre that provides hosting and cloud services for businesses and individuals. The Lenexa data centre is the third US data centre supporting the investment, success and expansion of the IONOS CLOUD platform in the United States.

The Lenexa data centre has been used for IONOS CLOUD hosting products since 2007 and is now equipped to effectively host IONOS CLOUD products as well, including Compute Engine with vCPU or dedicated core instances; Cloud Cubes enterprise-grade virtual private servers; block storage for high-performance storage; and DBaaS, all running on a new performance-improved network. The Lenexa data centre is equipped for sustainability with a new photovoltaic (PV) installation with over 1,000 PV panels rated for 400 kilowatts.

Physical security
  • Double door systems with safety glass
  • Access control system w/ badge for all secure areas (interior and exterior) PIN also required on exterior doors
  • 24/7 intrusion alarming with door break in alarms and perimeter detection beams
  • Video surveillance both exterior and interior
  • Dual factor access control system
  • Site and building-wide cameras
  • 3 fire protection zones (IT)
  • Early fire detection
  • Fire extinguishing system
Standards
  • Tier Classification Tier-III
  • Availability 99.99% p. a.
Certification
  • ISO/IEC 27001
  • ISO/IEC 50001
Network
  • Redundant diverse fiber entry points/lines to form a fiber ring
  • IONOS operated DWDM systems
  • Redundant 100 GB internet uplinks
Power supply
  • Redundant grid connection, N+1 transformers and generators
  • IONOS-owned solar system on entire roof (800 kW)
  • DC-wide N+1 electrical redundancy (transformers, generators, UPS, distributions)
  • Platform fed by 2N USV redundancy
Cooling
  • N+1 cooling redundancy (CRAHs, pipes, pumps, chillers)
  • Cold aisle containments for efficient air handling
  • Supply temperature 75F (24 °C)
Physical security
  • Double door systems with safety glass
  • Access control system w/ badge for all secure areas (interior and exterior) PIN also required on exterior doors
  • 24/7 intrusion alarming with door break in alarms and perimeter detection beams
  • Video surveillance both exterior and interior
  • Dual factor access control system
  • Site and building-wide cameras
  • 3 fire protection zones (IT)
  • Early fire detection
  • Fire extinguishing system
Standards
  • Tier Classification Tier-III
  • Availability 99.99% p. a.
Certification
  • ISO/IEC 27001
  • ISO/IEC 50001
Network
  • Redundant diverse fiber entry points/lines to form a fiber ring
  • IONOS operated DWDM systems
  • Redundant 100 GB internet uplinks
Power supply
  • Redundant grid connection, N+1 transformers and generators
  • IONOS-owned solar system on entire roof (800 kW)
  • DC-wide N+1 electrical redundancy (transformers, generators, UPS, distributions)
  • Platform fed by 2N USV redundancy
Cooling
  • N+1 cooling redundancy (CRAHs, pipes, pumps, chillers)
  • Cold aisle containments for efficient air handling
  • Supply temperature 75F (24 °C)
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